Privacy Policy
How Hyrdgeton protects and manages your personal information
Last Updated: January 15, 2025
Introduction
At Hyrdgeton, we understand that your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our content optimization platform, or interact with our services. We're committed to being transparent about our data practices and giving you control over your information.
This policy applies to all information collected through hyrdgeton.com, our mobile applications, and any related services. By using our platform, you agree to the data practices described in this policy.
Information We Collect
Personal Information You Provide
- Account registration details including name, email address, and password
- Profile information such as job title, company name, and professional interests
- Contact information when you reach out to our support team
- Payment information processed through secure third-party payment processors
- Content you create, upload, or share through our platform
- Feedback, reviews, and survey responses you provide
Automatically Collected Information
When you use our platform, we automatically collect certain technical information to improve your experience and ensure our services function properly. This includes your IP address, browser type, device information, operating system, and usage patterns on our website.
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
How We Use Your Information
We use your personal information for several important purposes that directly benefit your experience with our content optimization platform. Here's how we put your data to work:
- Providing and maintaining our content optimization services
- Creating and managing your user account and profile
- Processing payments and managing subscriptions
- Sending important updates about your account and our services
- Providing customer support and responding to your inquiries
- Improving our platform based on usage analytics and user feedback
- Ensuring platform security and preventing unauthorized access
- Complying with legal obligations and protecting our legitimate business interests
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances that are necessary for providing our services or required by law.
Service Providers
We work with trusted third-party service providers who help us operate our platform. These include payment processors, cloud hosting services, email delivery services, and analytics providers. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We may also share information to protect our rights, prevent fraud, ensure platform security, or protect the safety of our users and the public.
Data Security and Protection
Protecting your information is a top priority for us. We implement multiple layers of security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- Secure server infrastructure with monitored access
- Employee training on data protection and privacy practices
- Incident response procedures for potential security breaches
Your Privacy Rights
You have important rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.
Access and Portability
You can access and download your personal information through your account dashboard. If you need additional data or have trouble accessing your information, contact our support team for assistance.
Correction and Updates
You can update most of your personal information directly through your account settings. For information you cannot change yourself, please contact us and we'll make the necessary updates promptly.
Deletion Rights
You can request deletion of your personal information, subject to certain legal and operational requirements. Some information may need to be retained for legal compliance, security purposes, or to complete transactions you've initiated.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained while your account is active and for a reasonable period afterward to accommodate potential reactivation.
Usage analytics and technical logs are generally retained for shorter periods, typically 12-24 months, unless longer retention is required for security or legal purposes. Payment information is handled according to financial regulations and our payment processors' policies.
International Data Transfers
Our platform operates globally, and your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights and comply with applicable data protection laws.
Children's Privacy
Our platform is designed for professional and educational use by individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of significant changes through email or prominent notices on our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third-party services, and we're not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, we're here to help.
Email: contact@hyrdgeton.com
Address: 1854 Hendersonville Rd a165, Asheville, NC 28803, United States
Phone: +18067472881